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Shipping Schedule

We ship your orders from Monday to Friday, exclusive of public holidays and Sundays, to ensure a prompt delivery.

Order Processing Time :1-2 business days.

Shipping Rates & Delivery Estimates

Leveraging FedEx's shipping services, we provide the following delivery time frame: Continental U.S. (mainland states): Standard FedEx Shipping: Delivered within 3-5 business days.

Under normal circumstances, orders are dispatched untill PM 9:00 on business days, excluding any exceptional orders or weekends.

Free Shipping Policy All orders are eligible for free standard shipping within the continental U.S.

We do not ship to other countries and regions outside the United States.

This offer is applicable only to mainland states and excludes the remote states as detailed below.

We have a 30 days return and exchange policy, which means you have 30 days after receiving your item to request a return and exchange. Any return request after 30 days will not be allowed.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at ServiceCharles@pakokulalighting.com

We offers seamless integration with various payment providers, including popular options like PayPal and Stripe.

By incorporating multiple payment options on your Shopify website, you can provide your customers with flexibility and convenience during the checkout process. Here's an introduction to setting up PayPal and Stripe as payment methods on your Shopify website:

PayPal: Sign up for a PayPal Business account if you don't have one already.

In your Shopify admin dashboard, go to "Settings" and select "Payments." Under the "Accept payments" section, click on "Add a provider" and choose "PayPal." Enter your PayPal email address to connect your PayPal account with Shopify.

Customize the PayPal settings, such as enabling PayPal Express Checkout or allowing guest checkout. Save the changes, and PayPal will be integrated as a payment option on your website.

Stripe: Create a Stripe account if you don't have one. Visit the Stripe website (stripe.com) to sign up and complete the necessary verification steps. In your Shopify admin dashboard, navigate to "Settings" and select "Payments." Under the "Accept payments" section, click on "Add a provider" and choose "Stripe." Follow the prompts to connect your Stripe account to Shopify. You may need to provide your Stripe account credentials or API keys. Customize the Stripe settings, such as enabling Apple Pay or other payment methods supported by Stripe. Save the changes, and Stripe will be integrated as a payment option on your website.

Additional Considerations: Ensure that you have completed any necessary verification or activation steps for PayPal and Stripe to process payments smoothly. Configure settings for each payment provider, such as currency options and transaction fees, within the respective PayPal and Stripe account dashboards. Test the payment process thoroughly to ensure that payments are processed correctly and funds are received in your designated accounts. Regularly monitor and manage your payment settings, keeping them up to date and adjusting any preferences or configurations as needed.

By offering multiple payment options like PayPal and Stripe on your Shopify website, you can cater to a wider range of customer preferences and increase the likelihood of successful transactions. Remember to refer to Shopify's documentation or contact their support team for any specific instructions or troubleshooting related to integrating payment providers on your website.

We pride ourselves on providing prompt and efficient customer assistance. Have an inquiry? Assisting customers brings us joy!

Every email is responded within 24 hours (from Monday to Friday) Every client leaves satisfied.

We offer competitive pricing, exciting deals, and a variety of payment options (Paypal and Stripe)for your convenience. Our dedicated customer service team is always ready to assist you through multiple contact channels. https://www.instagram.com/pakokula_store/

We ensure a secure and simple checkout process, followed by reliable shipping with real-time order tracking.

We also have a 30 days hassle-free return policy for your peace of mind. Shop with us and enjoy a worry-free online shopping experience!

Every issue is swiftly addressed ServiceCharles@pakokulalighting.com